Important Messages
- Have you already checked Ask IT -https://virginmediauk.sharepoint.com/sites/AskIT - your one-stop shop for all things IT? It is packed full of useful information including self-help tips and links to all our tools.
Need to update/escalate your ticket? Visit Track IT: http://kn-remedy-1/rdr/trackit.asp
Need new access/software/hardware? Raise a Request IT:https://remedyweb-rsso.systems.private/arsys/forms/remedy/RQ:01+Welcome/WEB:Portal
Remember Service Desk don’t reset network passwords, so get registered for PSS:https://virginmediauk.sharepoint.com/sites/AskIT/SitePages/PSS-(Password-Self-Service).aspx
Session Key